Contact

Reach the Megami Team

Use the right lane for faster responses. Operational detail helps us diagnose quickly, especially for cross-server and ledger-sensitive issues.

Response Lane

Community and Product Feedback

Best path for feature requests, UX feedback, and gameplay questions. Public threads help other players with similar issues.

Fastest response: same day
Join Discord
Response Lane

Operations and Technical Issues

Share error context with timestamp, command name, guild ID, and your Discord user ID for fast triage.

Typical response: within 48h
Email Ops
Response Lane

Security and Abuse Reports

Responsible disclosure for vulnerabilities or coordinated abuse. Include reproducible steps and impact scope.

Acknowledgement target: within 24h
Report Security
Response Lane

Press and Creator Requests

Media, creator features, and collaboration requests with timeline and intended audience profile.

Typical response: within 72h
Open Press Kit
Response Lane

Moderation Escalations

Escalate severe player conduct or server-level abuse with evidence and guild context.

Typical response: within 48h
Email Moderation
Response Lane

Partnerships and Integrations

Large guild onboarding, integrations, and ecosystem partnerships with rollout timeline and requirements.

Typical response: within 5 days
Email Partnerships
Before You Send

Include these details for technical reports

  • - Command name and exact timestamp
  • - Guild ID and your Discord user ID
  • - Raw error text or screenshot
  • - Expected behavior vs actual behavior
Need fast community support?
Open a Discord thread
For many gameplay and UX issues, community threads are the fastest way to get help while we investigate in parallel.
Join Discord